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Clerical - STAFFING CLERK (13-453 MH)
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Competition Number: 13-453 MH
Status: Casual Part Time
Department: Central Staffing Office
Reports To: Manager, Central Staffing Office
Hours: Days, Evenings & Weekends; 7.5 and 11 .25 hour shifts (other shifts as required)
Published here: 2013-10-08

Posting Summary:

The Staffing Clerk will be responsible under the direction of the Staffing Services Manager and the individual department manager to hire staff to fill vacancies due to incidents such as sickness or emergency LOA’s. The Staffing Clerk will be required to hire for workload increases (such as ambulance escorts, patient watch), on a short-call basis. Various clerical duties will include data entry (availability), filing and documentation of all calls regarding absence due to sickness or other reasons.  It will be the responsibility of this person to print schedules each weekend in accordance with the ESP Contingency Plan. The Global Staffing Clerks will be cross-trained to provide relief for the Schedule Planning Clerks in the cluster groups


  • Ontario Secondary School Diploma (or equivalent).
  • Experience with a computerized scheduling program (ESP preferred).
  • Previous experience in staffing/scheduling an asset.
  • Understanding of Collective Agreements and scheduling rules in a hospital environment.
  • Excellent computer skills.
  • Proven communication and problem-solving skills.
  • Good interpersonal and organizational skills.
  • Excellent time management skills.
  • Demonstrates ability to work as a team member.
  • Strong customer service skills, telephone etiquette, and display of core values.
  • Ability to negotiate and cope with stressful situations.
  • Ability to prioritize and meet goals.
  • Proven attendance record.
  • Demonstrates understanding of contribution to patient and staff safety.
  • Ability to perform the essential duties of the job.
  • Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
  • Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
  • Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
  • Demonstrates understanding of contribution to patient and staff safety.

HOW TO APPLY: Interested candidates are invited to forward their cover letter and resume by email to Please quote the competition number in the subject line of your email. No agencies please.


We thank all applicants for their interest, however, only those under consideration for an interview will be contacted.

Mackenzie Health / 10 Trench St. Richmond Hill, On. L4C 4Z3 / Main Hospital Site: (905) 883-1212 / TTY Service: (905) 883-2123