For Immediate Release: Click here for the print version of this release
September 16, 2014
Mackenzie Health Honoured with National Award for Leadership in Innovation and Care Delivery
Richmond Hill/Vaughan, ON – Mackenzie Health has been recognized as a national leader for successfully implementing a new, innovative information technology (IT) solution – called Visibility – that provides at-a-glance information to improve timeliness and quality of care. Part of Mackenzie Health’s Innovation Journey, Visibility is a great example of how collaboration, partnerships and evidence-based best practice enable excellent person-centred care.
Mackenzie Health is one of 11 organizations, projects and individuals recognized at the 2014 Canadian Health Informatics Awards Gala festivities, as part of the e-Health 2014 conference organized by Canada's Health Informatics Association (COACH).
Mackenzie Health received the Project Team - Innovation & Care Delivery Award for its collaboration with McKesson Canada to implement this innovative, hospital-wide tracking and reporting technology.
Mackenzie Health worked for almost a year on designing and implementing the project. Visibility consists of a system of electronic monitors installed throughout the hospital to help the healthcare team track essential information such as patient safety protocols and any other precautions patients may need, bed requests, room status, patient transfers and estimated discharge date. These large, electronic tracking boards use maps, icons and colours to provide easy access to information for all staff on the unit.
Two areas where most significant improvements for patients and families were recognized are:
The Visibility solution complements existing departmental tracking boards, bed management and other location systems, extending the value of those investments and streamlining the patient flow process.
Synchronizing data from multiple sources and displaying real-time information resulted in a number of improvements across the organization, including:
Further positive changes in quality, patient and staff satisfaction are expected. In Fall 2014, the Visibility boards across Mackenzie Richmond Hill Hospital will also display emergency codes, bed-capacity levels and staff assignment to patients.
Also this Fall, Mackenzie Health is scheduled to upgrade the system and be the first facility in Canada to use the 7.0. version of the system. A unique feature of this new release will be the ability to make it more customizable for staff and physicians, allowing individuals to see the information specific to their daily tasks and better plan their work.
“Mackenzie Health is committed to providing efficient and quality care to our patients, and to ensuring that our staff are well equipped to offer the best care possible. The recognition received from the Canada's Health Informatics Associationis yet another confirmation of our commitment and dedication to creating a world-class health experience.”
Altaf Stationwala, President and CEO, Mackenzie Health
“The Visibility solution enables clinicians to access essential information in a centralized and efficient manner, allowing them to be more focused on patients and families. With a single glance at the Visibility monitor, they can track the patients in real-time and have all the information they need readily available.”
Richard Tam, Executive Vice President and Chief Operating Officer, Mackenzie Health
“Mackenzie Health wanted to create a common framework that all staff and physicians can understand and act upon. The implementation of the Visibility solution wouldn’t have been possible without the dedication and commitment of every one of the team members.”
Diane Salois-Swallow, Chief Information Officer, Mackenzie Health
For more information, contact:
Chief, Communications and Public Affairs
Tel: (905) 883-1212 ext. 7492
Communications and Public Affairs Consultant
Tel: (905) 883-1212 ext. 7490
Quick Facts at a Glance: