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News - Celebrating One Year of Urgent Care Centre in Vaughan


For Immediate Release:         Click here for the print version (PDF)

June 28, 2016



Celebrating One Year of Urgent Care Centre in Vaughan


RICHMOND HILL/VAUGHAN, ON –Mackenzie Health, recently celebrated the one-year anniversary of providing care for patients requiring quick medical attention for illnesses and injuries not requiring immediate hospitalization at its Urgent Care Centre (UCC).


In its first year of operation, the UCC saw 11,000 patients of all ages and the majority was seen by a physician within 30 minutes of registration.  Thirty-five per cent of patients were under the age of 18 years and 10 per cent were over 65 years.


Located at 9401 Jane St., in Vaughan, the UCC offers on-site diagnostic and treatment services such as x-rays, casts, stitches and lab tests.  In the first year, 4,475 x-rays were taken at the UCC.  On average, the centre sees 40 patients a day.


For those requiring a follow-up appointment, the team at the UCC provides appointments to Mackenzie Health’s many specialty out-patient clinics. Many patients leave the UCC following treatment with their appointment already confirmed for the near future.


UCC Hours:

Weekday evenings from 4:00 pm to 10:00 pm

All Weekends and Holidays from 10:00 am to 4:00 pm


When to Visit a UCC

When to Seek Emergency Care

Visit the UCC for illnesses or injuries such as:

• Sports injuries

·         (sprains, strains or broken bones)

• Deep cuts

• Minor burns

• Fevers, coughs and colds

• Infections

• Earaches, eye injuries

• Nose and throat complaints

• Insect bites

• Allergies, skin rashes

Go directly to an Emergency

Department if you have a serious

injury or condition such as:

• Chest pain

• Shortness of breath

• Dizziness

• Stroke symptoms

• Numbness in arms or hands

• Major injuries

• Mental health concerns

• Any serious condition that may be worsening


CALL 911 if you have severe chest pain, stroke symptoms or a serious emergency.


“The UCC provides a fast and efficient option for residents across Southwest York Region, who need urgent medical attention, but not necessarily the full resources of an Emergency Department.”

Dr. David Rauchwerger, Chief and Medical Director,

Emergency Medicine Program, Mackenzie Health


“The response to our UCC has been very positive and we are happy to provide such great care quickly and efficiently to our community. Patients are extremely pleased with the timeliness and quality of care” 

Heather Stewart, Operations Director,

Emergency Medicine Program, Mackenzie Health



For more information, contact:

Stefanie Kreibe                                                                                                                            

Communications and Public AffairsConsultant  

Mackenzie Health                                                                                                                                          

Tel: 905-883-1212 or 905-832-4554 ext. 7484                                                                                                       



Quick Facts:

  • Mackenzie Health is a dynamic regional healthcare provider which includes the existing Mackenzie Richmond Hill Hospital and the future Mackenzie Vaughan Hospital, as well as a comprehensive network of community-based services.
  • Nationally recognized for its commitment to safety and quality patient care, Mackenzie Health was also awarded Accreditation with Exemplary Standing, the highest rating a Canadian healthcare provider can receive.
  • Guided by a vision to create a world-class health experience, Mackenzie Health has an unrelenting focus on the patient and is dedicated to patient needs now and in the future.
  • With over 500,000 residents in Southwest York Region, Mackenzie Health is proud to serve one of the fastest growing and most diverse communities in Canada.
  • Construction on the new Mackenzie Vaughan Hospital is scheduled to begin in the fall of 2016.


Mackenzie Health / 10 Trench St. Richmond Hill, On. L4C 4Z3 / Richmond Hill Line: 905-883-1212 or Vaughan Line: 905-832-4554 / TTY Service: 905-883-2123