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About Us - Outbreak Alert - Flu Season is Here


Influenza (flu) season has arrived and Mackenzie Health is actively caring for patients with the flu.

We are currently experiencing an outbreak of:

  • Influenza A; on unit  C-Wing, Level 3, North
  • Respiratory syncytial virus (RSV);on unit C-Wing, Level 3, North

What is RSV?

Respiratory syncytial virus (RSV) is a virus that causes infections of the lungs and respiratory tract. It is common in children and adults.

In adults and older otherwise healthy children, the symptoms of RSV are mild and typically mimic the common cold.

RSV can become serious in older adults, adults with heart and lung diseases, or anyone with a very weak immune system (immunocompromised).


How is RSV Spread?

RSV spreads like a cold or flu.

To prevent spread of illness we are:

  • Not allowing unwell visitors to visit patients at this time,
  • Adding precautions (gowns, gloves, mask with face shield) to care for symptomatic patients, and,
  • Enhancing cleaning.

Help prevent spread of illness by not visiting if you are experiencing signs/symptoms of a cold or flu. 


If you are well and choose to visit a patient, please wash your hands thoroughly and often including before and after visiting a patient care unit or room.


Protect yourself from flu, get you annual flu shot and know the Flu Facts.


Mackenzie Health / 10 Trench St. Richmond Hill, On. L4C 4Z3 / Richmond Hill Line: 905-883-1212 or Vaughan Line: 905-832-4554 / TTY Service: 905-883-2123