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News - Mackenzie Health Receives Accreditation with Exemplary Standing for second consecutive survey


For Immediate Release:   Click here for the printable version

March 3, 2017




Mackenzie Health Receives Accreditation with Exemplary Standing

for second consecutive survey!


Accreditation Canada logoRICHMOND HILL/VAUGHAN, ON – Mackenzie Health is proud to announce it has achieved what few organizations have – earning Accreditation with Exemplary Standingfrom Accreditation Canada for the second consecutive evaluation!  This award is the highest level of accreditation and confirms our organization’s commitment to going beyond the requirements of Accreditation Canada with demonstrated excellence in quality improvement.


Accreditation is a voluntary process that highlights a health care provider’s commitment to quality and patient safety by comparing programs and processes against demonstrated national and international standards of excellence.


From February 6-9, 2017, five surveyors from Accreditation Canada met with staff, physicians and volunteers from across the hospital to learn about our programs, policies and procedures.

In releasing their decision, Accreditation Canadahighlighted Mackenzie Health’s many strengths and praised our programs, patient-focused care, teamwork, and organizational culture.  The surveyors evaluated Mackenzie Health on 1,800 standards reviewing everything from governance, communication, and patient engagement to infection control and clinical care. Mackenzie Health met achieved 99.8% compliance. 


In its decision letter Accreditation Canada commended the organization and said “this isa milestone to be celebrated, and we congratulate you and your team for your commitment to providing safe, high quality health services.”


At the debrief following the in-hospital survey, the surveyors commented on our teamwork, exceptional people and the quality processes Mackenzie Health uses to keep patients safe.             

Among the comments received were:

  • “You should be proud of the tone you set and approach you take. We were impressed.”
  • “You were well prepared and should be proud of the great and good things you have done.”
  • “We had to dig deep to find opportunities for improvement.”
  • “I was impressed with your emergency preparedness; both internally and with your community partners.”



“This achievement is a testament to the hard work our teams do every day to provide safe, quality health care services for every patient and family. Earning this outstanding result for a second consecutive time is rare and affirms our commitment to delivering excellent care to create a world-class health experience.”

Altaf Stationwala

President and CEO, Mackenzie Health


“This outstanding result is a reflection of Mackenzie Health’s commitment to providing the best possible care for patients and families in our growing community. It confirms the quality and safety of the care provided by the Mackenzie Health team by an internationally respected independent body.”  

Anthony Ianni

Chair of the Board, Mackenzie Health





For more information, contact:

Stefanie Kreibe                                                                                                                            

Communications and Public AffairsConsultant                                                                                                  

Tel: (905) 883-1212 ext. 7484                                                                                                     



Quick Facts at a Glance:


Mackenzie Health

  • Mackenzie Health is a dynamic regional healthcare provider which includes the existing Mackenzie Richmond Hill Hospital and the future Mackenzie Vaughan Hospital, as well as a comprehensive network of community-based services.
  • Nationally recognized for its commitment to safety and quality patient care, Mackenzie Health was also awarded Accreditation with Exemplary Standing, the highest rating a Canadian healthcare provider can receive, two consecutive times.
  • Guided by a vision to create a world-class health experience, Mackenzie Health has an unrelenting focus on the patient and is dedicated to patient needs now and in the future.
  • With over 500,000 residents in Southwest York Region, Mackenzie Health is proud to serve one of the fastest growing and most diverse communities in Canada.
  • The groundbreaking for the new Mackenzie Vaughan Hospital was held on October 25, 2016.


Mackenzie Health / 10 Trench St. Richmond Hill, On. L4C 4Z3 / Richmond Hill Line: 905-883-1212 or Vaughan Line: 905-832-4554 / TTY Service: 905-883-2123