Mackenzie Health
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About Us - Commitment to Caring


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Mackenzie Health's Commitment to Caring is a set of principles to guide everyone who works, volunteers, visits or receives care at the hospital. Mackenzie Health is committed to providing a safe, caring and inclusive environment where we:

  • Treat one another with compassion, kindness, courtesy, respect and dignity
  • Recognize the unique role and contribution of each individual
  • Work together
  • Listen and communicate responsibly
  • Take responsibility for our actions
  • Act with integrity and fairness
  • Resolve differences and concerns in a sensitive and timely way
Mackenzie Health / 10 Trench St. Richmond Hill, On. L4C 4Z3 / Richmond Hill Line: 905-883-1212 or Vaughan Line: 905-832-4554 / TTY Service: 905-883-2123