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About Us - Innovation Unit


Innovation Unit

Mackenzie Health is transforming care through the creation of an Innovation Unit, a first-in-Canada project which features a unique integration of advanced technology that transforms the delivery of care.


A first in Mackenzie Health’s Innovation Journey, the Innovation Unit is an acute care medical unit that has been transformed into a living and breathing laboratory for innovations to be developed, evaluated and adopted by other patient care units at Mackenzie Richmond Hill Hospital, as well as the new Mackenzie Vaughan Hospital and at the health system level.


The Innovation Unit includes 17 Smart Patient Rooms (34 beds) which feature “smart” beds, “smart” stations, “smart” badges, dome light indicators and hand hygiene support systems as part of a multi-phase implementation designed to enhance the quality of care.


“Smart” beds

“Smart” bedshelp communicate safety alerts to staff to help prevent adverse events such as falls. Safety protocols can be setup for patients at risk to ensure that side rails, brakes and bed exit alarms are set up prior to the caregiver leaving the room. Other features include a built-in scale which allows for more accurate and timely weighing of patients.

“Smart” stations

“Smart” stations, installed in every room, provide patient information to caregivers where and when they need it. This technology allows caregivers to respond faster to patients’ needs, therefore improving patient outcomes and providing a better patient experience.

“Smart” badges

“Smart” badges identify staff’s location on the unit, alert them of any patient calls,enable staff communication and record the response time and direct patient care time provided.

Dome light indicators

Dome light indicators outside each room alert the staff to whether patients are at risk for falls, track the nurses’ location and communicate real-time information to the status boards.


Hand hygiene support solution

Hand hygiene support solution utilizes a system that proactively alerts staff of potential “missed” hand-hygiene opportunities and monitors hand hygiene events through proximity sensors.



By implementing technologies that are designed and integrated to improve the patient experience and clinical outcomes, doctors and nurses are better able to perform their roles and deliver safer, more efficient care to patients. Ultimately, it enables nurses and other inter-professional team members to spend more time at the bedside, providing hands-on care.


For more information, please see media release.


To watch the Innovation Unit presentation video, please click here

Mackenzie Health / 10 Trench St. Richmond Hill, On. L4C 4Z3 / Richmond Hill Line: 905-883-1212 or Vaughan Line: 905-832-4554 / TTY Service: 905-883-2123