At Mackenzie Health, we’re fortunate to benefit from a special group of donors – the people who give the hospital their time.
That’s a precious asset. Each year, more than 1,000 volunteers donate their talents and energy to the hospital, adding up to 96,000-plus hours of volunteer service.
They have a profound impact in all areas of Mackenzie Health. Volunteers assist in clinical areas and behind the scenes with administrative tasks. They’re an integral part of hospital fundraising, and raise funds themselves: a three-year $250,000 pledge to purchase 10 fetal monitors for the Woman and Child Program, through the Mackenzie Health Volunteer Association.
Volunteers do everything from helping visitors find their way around the hospital, to making reminder calls for appointments, to running specimens to the lab. They complement staff, and free them to focus on direct patient care and services. To many patients and families entering the hospital, volunteers are the face of the hospital. They’re often the first people they see at the Reception Desk. We’re grateful to Latif and Yasmin Fazel for generously donating the new reception desk. It integrates beautifully into the refreshed C-Wing lobby, and adds to the warm welcome and personal touch provided by our volunteers.
It’s important that visitors are greeted by fellow members of the community. In a way, that puts people more at ease, and conveys a feeling that you’re in safe hands. Another sign of our volunteers’ dedication is how long they stay. This past year, another eight volunteers passed the 20-year mark for service, two hit 25 years, two 30 years, one each reached 35 and 45 years, and two have volunteered for an incredible 50 years.
Every volunteer, whether they’ve been around for decades or months, is an invaluable part of our team. We appreciate their support, and thank them for their commitment to care.