Mackenzie Health
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Patients & Visitors - How do I get access to MyChart and E-Check In?


  • When you schedule your appointment at Mackenzie Health, the clerk will ask whether or not you would like access to MyChart. If you agree, the clerk will ask for your email address. 
  • An email will be sent to the email address provided. Follow the link in the email and enter the PIN provided to get you started.
  • If MyChart sign up was not completed during appointment scheduling, follow these  instructions:
    • If you have been a patient at Mackenzie Health, please sign up to access MyChart here
    • If this is the first time you receive care at Mackenzie Health, call our Health Information Services department at 905-883-2200
Mackenzie Health / 10 Trench St. Richmond Hill, On. L4C 4Z3 / Richmond Hill Line: 905-883-1212 or Vaughan Line: 905-832-4554 / TTY Service: 905-883-2123