Mackenzie Health
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Patient Care Services - Chronic Disease and Seniors Health - Complex Continuing Care


At Mackenzie Health we offer many Complex Continuing Care, Rehabilitation (Integrated Stroke Unit), Palliative Care and Adult Day Services as part of our Chronic Disease and Seniors Health Centre of Excellence.  These Services are provided in A-Wing at Mackenzie Health.


The goal is to stabilize and transition patients to enable them to be transferred to appropriate level of care. Respite care or caregiver relief is available.


We provide enhanced quality of life by maximizing the strengths and abilities and recognizing individual needs for all patients and their families. It is the belief of the care team that each patient and their family should play in integral role in designing the best care options to meet the unique challenges of reintegration to the community.


Patients in Complex Continuing Care are generally adults 19 years of age and older, are medically stable and have had any infection control issues identified prior admission.


Our Complex Continuing Care Services, include:

Inpatient Continuing Care Services

Alternate Level of Care (ALC)

Complex Continuing Care

Integrated Stroke Unit

Long Term Care Centre (LTC)

Palliative Care


Outpatient Continuing Care Services

Adult Day Program

Geriatric Clinic

Outreach Team

Geriatric Outreach Team


Continuing Care Support Services

Hospital Elder Life Program (HELP)



Applies to all patients that will be discharged to Long Term Care facility or free standing Continuing Care Centre, or will remain in Continuing Care Centre for long period of time (as per Ministry guidelines).



Referral by physician is required. Fax referral to (905) 883-2026.

Mackenzie Health / 10 Trench St. Richmond Hill, On. L4C 4Z3 / Richmond Hill Line: 905-883-1212 or Vaughan Line: 905-832-4554 / TTY Service: 905-883-2123