Mackenzie Health
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Patient Care Services - Emergency Department - When you Leave


Before you leave, members of our healthcare team may give you important information about your illness, medications, community support services and instructions on caring for yourself at home.

After you leave Mackenzie Health, we recommend you:

  • Follow any instructions provided
  • Take medications as directed
  • Seek community support services as recommended
  • Return as arranged for any follow up appointments or clinic visits
  • Follow up with your family doctor to ensure you have made a full recovery.

There may be costs billed directly to you as a result of your visit which are not covered by OHIP. You may be billed for such items as ambulance services, crutches, braces and medical devices that are necessary for your care.  

Mackenzie Health / 10 Trench St. Richmond Hill, On. L4C 4Z3 / Richmond Hill Line: 905-883-1212 or Vaughan Line: 905-832-4554 / TTY Service: 905-883-2123