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Patient Care Services - Breast Health Centre


Please note that upon arrival at the hospital, patients must first register in Central Registration located in C-Wing, Level 2, Room 2246


Mackenzie Health’s Breast Health Centre provides timely, compassionate and thorough care for those who have had an abnormal breast test result. Our goal is to provide short wait-times for patients from initial referral (from your family doctor) to assessment, diagnosis and treatment of a possible breast condition.


Click to download the Breast Health referral


A Nurse Navigator is a specially trained nurse whose role is to guide you through your journey.


The Nurse Navigator can be reached at:  (905) 883-1212 ext. 3245.


If diagnosis of breast cancer or another condition is made, the team is here to help with support and options.


Breast Health Centre Hours

Monday to Friday

8:00 a.m. to 4:00 p.m.

Tel: (905) 883-1212 ext. 3245

Fax: (905) 883-2488


Please note:

Telephone messages left with the Nurse Navigator will be returned within one business day.


Contact information:


Mackenzie Richmond Hill Hospital

D-Wing, Level 2, Room 2232

10 Trench Street

Richmond Hill, ON

L4C 4Z3


Tel: 905-883-1212 ext. 3245

Fax: 905-883-2488


To refer patients:

Physicians are asked to kindly fill out the Breast Health Clinic referral form and fax it to the above number. 

Please call the above number to obtain a copy of the referral form.


At your Visit

At the Breast Health Centre patients meet with a doctor and the Nurse Navigator to complete a physical assessment. Depending on the needs of each patient, this assessment could include additional testing, counselling and surgery.


You may be referred to other medical specialties. This could include medical oncology or genetics screening at Mackenzie Health.


Please arrive 30 minutes before your appointment time to register and prepare.  Patient Registration is located in room 2246 on level 2 of C-Wing.


After registration please proceed to the Breast Health Centre.


Checklist for Your Visit

  • Please arrive 30 minutes before your scheduled appointment time and register at Central Registration located in room 2246, in C-Wing.
  • Bring your health card and any CDs, mammogram films or ultrasound images you might have recently had.
  • Continue to take all your regular medications, unless told otherwise.
  • Bring a list of your current medications.
  • Bring a list of any past surgeries and other important medical information.
  • Make a list of questions to bring with you on the day of your appointment.
  • Feel free to bring your spouse, a family member or friend.
  • Please bring an interpreter if required.
  • Wear a two-piece outfit (e.g. top and skirt or pants). You will need to wear a gown for the examination.

Frequently Asked Questions

How long will my visit take? 

Your visit will take approximately 30 minutes.


How do I reschedule my appointment? 

If you are unable to keep your appointment at the Breast Health Centre, please call (905) 883-1212 ext. 3245 to reschedule.  If you are unable to keep your imaging appointment, please call (905) 883-1212 ext. 2004.


What is a breast biopsy?

You will be given local freezing before the biopsy, which is a procedure that involves a radiologist using a very thin needle to withdraw a small amount of tissue from the suspicious area using mammography or ultrasound technology. This tissue is then sent to the lab for testing.  It takes about a week to get your biopsy results back. 


What further testing can I expect?  

You may be sent for further ultrasound or mammography with the possibility of a biopsy.  CT scan and MRI are also other alternatives the doctor may consider.


What happens if cancer is diagnosed?

If cancer is diagnosed, the doctor and nurse navigator will answer any questions you might have regarding treatment and provide you with surgical options as appropriate. You may also be referred for further testing or to other specialties such as medical oncology and or genetic screening.


For women: If you know you are having a biopsy, please wear a bra and avoid deodorant or powders on the day of your procedure. 


For men: please avoid deodorant or powders on the day of your procedure. 


If you are taking blood thinners, please consult your family physician in preparation for your biopsy.


Please continue regular medications and diet before your biopsy. Do not fast.


Additional Breast Health Services

Mackenzie Health is proud to be a participating member in the Ontario Breast Screening Program. Our state of the art digital technology provides expert breast imaging with the shortest possible wait time.


Surgeons with a speciality in Breast Surgery at Mackenzie Health

  • Dr. Steven Jackson, MDCM, MBA, FRCSC
  • Dr. Sarah Ortega MD, FRCSC
  • Dr. Rama Bhat, MD, FRCSC
  • Dr. Luke Bui, MD, FRCSC
  • Dr. David Weizman, MD, FRCSC

Did you know?

The Breast Health Centre diagnoses and treats a wide range of breast conditions.


There are many reasons for referral to the Breast Health Centre. Although breast cancer is the most commonly diagnosed cancer in Canada, only a small percentage of our patients receive this diagnosis.  Many are lumps, cysts and other conditions.


For more information on breast screening, visit Cancer Care Ontario at or The Canadian Breast Cancer Foundation at

Mackenzie Health / 10 Trench St. Richmond Hill, On. L4C 4Z3 / Richmond Hill Line: 905-883-1212 or Vaughan Line: 905-832-4554 / TTY Service: 905-883-2123