Mackenzie Health
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Patients & Visitors - Services and Amenities - Information Desk and Telephones


Information Desk

Staffed by volunteers, the Information Desk in the main lobby provides appropriate patient information to visitors and gives directions to the various services within the hospital. Hours are weekdays 8:30 a.m. to 8:30 p.m., and weekends 10:30 a.m. to 5:30 p.m. Call (905) 883-1212 ext. 3580.


Information Telephones 
Information phones are located in the main lobbies of all of our buildings. These telephones connect visitors to our switchboard and help them locate patient rooms.

Mackenzie Health / 10 Trench St. Richmond Hill, On. L4C 4Z3 / Richmond Hill Line: 905-883-1212 or Vaughan Line: 905-832-4554 / TTY Service: 905-883-2123